1. Overview

This Privacy Policy explains how DAQA Accounting (“DAQA,” “we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit our website, contact us, schedule an appointment, or use our secure client workflows. If you become a client, we may collect additional information to provide tax and accounting services.

2. Who we are DAQA

Accounting provides tax and accounting services, including international (cross-border) tax support, general accounting, and related services. We work with clients virtually and in person in South Florida.

3. What this Policy covers

This Policy covers:
Website visits and browsing activity
Information you submit through contact forms, scheduling, or inquiries
Communications with us (including WhatsApp, email, and phone)
Secure document exchange and workflow tools we use to serve clients (for example, TaxDome)

This Policy does not cover third-party websites you may visit through links on our site. Those sites have their own policies.

4. Information we collect

A) Information you provide to us
Depending on how you interact with us, you may provide:
Contact details (name, email, phone number)
Appointment details (preferred location, meeting type, availability)
Business details (company name, entity type, country of residence/operation, basic context)
Messages and inquiries you send us (including via WhatsApp)
Client service information (only when applicable): tax documents and financial information necessary to deliver services

B) Information collected automatically
When you use our website, we (and service providers) may collect:
IP address, browser type, device information
Pages viewed, time on page, referring/exit pages
Cookie identifiers and similar tracking signals (where enabled)

C) Information from service providers
If you schedule through a booking tool, use a client portal, or message us through platforms like WhatsApp, those providers may process your information as part of providing their services.

5. How we use your information

We use personal information to:
Respond to inquiries and provide customer support
Schedule and manage appointments (virtual, Doral, or West Palm Beach)
Provide tax and accounting services (when you are a client)
Maintain secure workflows for document collection, tasks, and updates Improve our website and understand what content is useful
Comply with legal and regulatory obligations (including data security obligations applicable to tax professionals)
We do not use your information to make decisions that have legal or similarly significant effects solely through automated processing.

6. How we share your information

We may share personal information in these situations:
With service providers that support our business (for example, secure client portal/CRM, scheduling, hosting, analytics), only as needed to provide services.
With professional advisors (legal, accounting, compliance) as necessary for operations.
To comply with law, court orders, subpoenas, or lawful requests.
To protect the security of our systems, prevent fraud, or enforce our terms. In connection with a business transaction (e.g., merger, acquisition), where permitted by law.
We do not sell your personal information.

7. TaxDome and secure client workflows

We use TaxDome to support secure document exchange and client workflow management.
TaxDome operates under its own privacy policy and security practices, which describe how it processes personal data when providing its services. In practice, this means documents, messages, and requests may be handled through a secure portal rather than email attachments, to reduce risk and keep files organized.

8. WhatsApp and communications

If you contact us via WhatsApp, your messages and related metadata are processed by WhatsApp/Meta under their terms and privacy practices. We use WhatsApp for faster communication, but we may direct you to a secure portal for sensitive documents. (We recommend avoiding sharing sensitive tax documents through chat unless we specifically request it through a secure method.)

We may also communicate by email or phone to:
Confirm appointments
Ask for required details or documents
Provide updates and next steps

You can request that we change your preferred communication channel.

9. Cookies and analytics

We may use cookies and similar technologies to operate our website and understand how it is used.
Cookies can:
Keep basic site functions working properly
Remember preferences (where applicable)
Help us measure site traffic and content performance You can control cookies through your browser settings. If we use analytics tools, they may set cookies to help us understand pages visited and usage patterns.
Turning off cookies may affect some site functionality.

10. Data retention

We keep personal information only as long as necessary to:
Provide requested services
Maintain business records
Comply with legal, tax, and professional obligations
Retention periods vary depending on the type of information and whether you become a client. If you want us to delete certain information (where legally possible), contact us using the details below.

11. Security

We take reasonable administrative, technical, and organizational measures to protect information. For tax professionals, safeguarding taxpayer data is a core obligation and we aim to follow structured practices to reduce risk.
No method of transmission or storage is 100% secure, but we work to prevent unauthorized access, misuse, or disclosure.

12. Your privacy rights and choices

Depending on where you live, you may have rights such as:
Access: request a copy of personal information we hold about you
Correction: request corrections to inaccurate information
Deletion: request deletion of certain information (subject to legal obligations)
Opt-out: in some jurisdictions, opt out of certain processing (e.g., targeted advertising)

If you are a resident of a U.S. state with a comprehensive privacy law, you may have specific statutory rights.
Florida’s Digital Bill of Rights took effect July 1, 2024 and primarily targets very large enterprises, but we still aim to provide reasonable transparency and controls where possible.
If you are located in the EEA/UK/Switzerland, you may have additional rights under GDPR-style frameworks (such as access, correction, deletion, restriction, objection, and data portability). To exercise a privacy request, contact us (see “Contact” below). For security, we may need to verify your identity before fulfilling requests.

13. International visitors and cross-border data transfers

Because we work with international clients, information may be processed in the United States and other locations where our service providers operate. When we transfer information across borders, we aim to use reputable providers and appropriate safeguards consistent with applicable requirements.

14. Children’s privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children.

15. Changes to this Policy

We may update this Policy from time to time. We will revise the “Last updated” date when changes are posted. If changes are material, we may provide additional notice on the website.

16. Contact us

For privacy questions or requests, contact: Email info@daqaccounting.com Phone/WhatsApp (954) 842-1621 Address 515 N Flagler Dr Suite 350, West Palm Beach FL 33401